If you are returning a non-personalised item because you have changed your mind, you are responsible for the return postage. We recommend using a tracked and insured service, as the item remains your responsibility until it reaches us safely.

No. Reglazed lenses are made to your prescription and fitted into your own frame, so they are classed as personalised. They cannot be returned or refunded because you have changed your mind, unless they are faulty, damaged or incorrect.

No. Glasses fitted with prescription lenses are made specifically for you, so they cannot be returned or refunded because you have changed your mind. This does not affect your legal rights if the glasses are faulty, damaged, incorrect or not as described.

No. Please only order items you want to buy. We are a small, family-run business and many frames are ordered specifically against customer purchases. If you are unsure about size, fit or style, please contact us before ordering and we’ll help you choose the best option.

Our unique Mobile Optical Service allows you to browse and try on a wide range of frames in the comfort of your own home. This personalised approach, combined with our expertise and extensive collection, sets us apart from traditional high-street experience.

Quality is at the heart of everything we do. We invest in state-of-the-art machinery and stock high-quality lenses to craft your glasses. Our collection includes carefully selected frames from renowned designers, ensuring that we offer only the best to our customers.

We offer a diverse range of eyewear to suit all tastes and needs, including the latest in fashion eyewear and branded lenses. From stylish Single Vision glasses to advanced Varifocals, and even chic Sunglasses, our collection caters to a wide spectrum of visual requirements and style preferences.

Yes, you can! I understand the urgency that can sometimes accompany eyewear needs. Our same-day service for most single vision spectacles ensures you get your glasses promptly without compromising on quality.

For those new to Varifocals, our expert guidance makes the transition smooth and comfortable. I offer personalised consultations to help you choose the best varifocal lenses for your needs, ensuring a seamless adaptation to your new glasses.

We offer a 30-day money-back guarantee for any manufacturing defects. Simply return the glasses in their original packaging to our address, and I will process your refund upon inspection of the returned item.

Booking an appointment is easy! Visit our website or call us directly to schedule a visit. Our Mobile Optical Service will then bring our eyewear collection to your chosen location, be it your home or office, at a time that's convenient for you.

As a local business, we are deeply committed to the community we serve. From offering personalised eyewear solutions to engaging in community events, I believe in building strong relationships with our neighbours and customers.

Absolutely! Our team of experienced Dispensing Consultants are always ready to provide expert advice and assistance. We take the time to understand your needs and preferences, ensuring that you find the perfect pair of glasses.

Trust in Specsathome comes from our dedication to customer satisfaction, our expertise in the field, and our commitment to providing high-quality, affordable eyewear solutions. We're not just selling glasses; we're enriching lives with clear vision and style.